Two-thirds of enterprises will adopt a mobile solution by 2017
NEW DELHI: Over the next five years, 65% of
enterprises will adopt a mobile device management (MDM) solution, according to
Gartner, a research firm. With the increased functionality of smartphones, and
the increasing popularity of tablets, much of the network traffic and corporate
data that was once the primary domain of enterprise PCs is now being shifted to
mobile devices.
"The
era of the PC has ended. Employees are becoming more mobile and looking for
ways to still be connected wherever work needs to be done," said Phil
Redman, research vice president at Gartner. "The convenience and
productivity gains that mobile devices bring are too tempting for most
companies and their employees. Securing corporate data on mobile devices is a
big challenge, but one that companies must embrace. Enterprises are struggling
with how to support and secure this dynamic workforce."
Gartner
predicts that through 2017, 90% of enterprises will have two or more mobile
operating systems to support. In the past year, many companies have moved to
Apple's iOS as their main mobile device platform, with others to follow over
the next 12 to 18 months. As enterprises continue to offer multi-platform
support, and new platforms such as Windows 8 continue to emerge, MDM needs will
continue to grow.
As
one of the fastest-growing enterprise devices in the past 18 months, tablets
are a further driving force for enterprises adopting MDM. Most companies and
users are supporting the tablet for limited usage, typically for email and
personal information management (PIM) functions. However, users are pushing for
more enterprise applications to be supported on the tablet, usually through
either enterprise or application provider development. As more of these native
apps become available, and as remote access technology improves, more
enterprise content will be stored on these devices. Users are already synchronizing
corporate content into public clouds for later retrieval on the devices.
Gartner
believes that mobile device proliferation is inevitable and the only way that
IT staff can maintain control is by separating mobile computing devices into
three distinct device classes: trusted standard devices provided by the
company, tolerated devices and non-supported devices. In this scenario, users
are given a predefined list of supported technologies in each class, along with
a budget for the projected amount that each selection consumes. Users can
optimize the technologies according to their requirements without exceeding the
budget.
"This
is just the start for MDM. More data is being put on mobile devices, and
enterprises are fast developing their own applications to support their mobile
users. As mobile devices continue to displace traditional PCs, enterprises will
look to their existing MDM systems to support more devices and enterprise
applications and data," said Mr Redman. "MDM vendors are moving beyond
security, to support enterprise and third-party applications, data and content.
In the next two years, we will continue to see MDM platforms broaden out and
become more enterprise mobile system management platforms, not just for devices
alone."
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